Just got back from putting the chickens to bed (Mr fox thinks an open chicken coop door is an invitation, and I dont want to lose 30 chickens of various ages and 10 beautiful ducklings and their mum!) ..to find all this flurry! One of the most common comments I have heard in years of machine sales from people that have upgraded (in whatever form), is how much *easier* the upgraded machine is to use or to get a good cuppa. One of the hardest machines to learn is the Silvia. However once mastered it makes making coffee with a semi-commercial really "easy". the semi commercials are mnuch more forgiving of user technique. There is a progression through the groups of machines, but you dont have to follow it and it is permissible by all means to go straight from the bottom to the top. One of my dear friends (now departed unfortunately) had a $99.00 Sunbeam Cafe Aroma, one of the most basic pump driven espresso machines ever made. And if you knew how to work it, it made a reasonable cuppa. The modus operandi however was horrific, the classic example of what Dry Bean mentioned above, light, tiny, fiddly to use, blow on it andit would fall off the edge of the bench. But a reasonable coffee it did make if you learned it. Use the same principles learned on an upgrade machine, and you can be in coffee making heaven simply because the more you spend and the more solid and bigger the machine is, trust me, the easier (significantly) it is to use to good effect. Any increase in user satisfaction is a hige bonus. Hope that helps, A